One of the most common problems requiring help, is the shopping cart. It's important to know how the shopping cart works. When you place an item in the cart, it will stay there until you 'checkout' or 'remove' the item. This is very handy, in the event you get the boot off line, or have a system problem.
However, if you place an item in the cart, and decide to come back later, the item may have been deleted from our inventory if too much time has passed.
This means, you need to refresh each page before you 'checkout' and you need to check your shopping cart for items from other visits to our site. If there are items in the cart from other visits, remove them, and then replace them. This will tell you if the item is available.
SAME DAY SHIPPING: ORDER BY NOON MON-FRI
Ground Shipping via USPS, Overnight Shipping Available. All packages are shipped out via United States Postal Service (usps), ground in a sturdy box.
Monday through Friday orders received by noon will be shipped within 24 to 48 hours, except in extreme cases related to weather, unforeseen events, holiday or out of stock items.
Orders received on Friday night, Saturday and Sunday will be shipped on Monday. Shipping terms apply to in stock items only. Out of stock items will take longer.
This service is available to most zip codes in the eastern U.S. through usps and to all zones through ups for an extra fee.
INTERNATIONAL SHIPPING CHARGES:
On all international orders there will be an additional charge for shipping. You will be contacted with the additional charges prior to shipping. All international orders are handled on an individual basis to determine which is the most cost-effective means to ship your ordered product depending upon weight and location where it will be shipped.